Modernize Technology Infrastructure

Eligibility processes for health and human services programs in Ohio are fragmented, overly complex, and rely on outdated technology. In 2013, the Governor’s Office of Health Transformation initiated an eligibility modernization project to simplify client eligibility based on income, streamline state and local responsibility for eligibility determination, and modernize eligibility systems technology. The goal is to improve the consumer experience and significantly reduce the costs associated with these processes.

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